Terms of Use

Introduction and Acceptance of Terms of Use


Stichting LittleBitz (“LittleBitz” or “we”) is a social start-up powered by committed individuals, companies and organisations from the public and private sector. The objects of LittleBitz are to provide financial and other support to victims of humanitarian crises and to promote their rehabilitation. We are a non-profit foundation with ANBI status, based in Amsterdam, the Netherlands.

The application is referred to as the “Service”. The access to and use of the Service constitutes acceptance by you or the entity you represent (“User” or “you”) of the following terms and conditions of use (the “Terms of Use”). If you do not agree to these Terms of Use, you may not access or use the Service.

The LittleBitz application (the “App) can be downloaded from the Apple App Store for iOS and from Google Play for Android. Please note that the Apple App Store and Google Play are subject to separate terms of the respective third-party service providers.

The Service is protected by intellectual property laws worldwide. Nothing in these Terms of Use shall be deemed to confer any third-party rights or benefits on any such content.

To distribute the funds, LittleBitz collaborates with UNHCR, a subsidiary organ of the United Nations. 

Donations & Payments

The Service allows Users to make donations in support of LittleBitz partner projects that aim to provide financial support to displaced people in specific regions as displayed in the Service. Donations can be made via iDeal. By providing information related to iDeal, User represents, acknowledges and agrees that User: (i) is permitted to use iDeal; and (ii) shall be the solely responsible for any fee charged by the User’s financial institution or any other payment service provider for the transaction.

LittleBitz is not a financial institution or payment service provider. LittleBitz’ services do not fall within the scope of regulated services. To facilitate the processing of donations from the User, LittleBitz has entered into an agreement with third-party payment service provider Mollie (www.mollie.com). For each donation made by the User via iDeal, regardless of the amount of the donation, Mollie receives EUR 0,13, that will be withheld from the donation. LittleBitz transfers the donation to the UNHCR. The UNHCR is responsible for transferring the donations made via the Service to the chosen recipient(s). LittleBitz will inform the User via the Service once the donation has been received by the chosen recipient(s). If, for any reason, the  chosen person of concern cannot or does not collect the donation, LittleBitz will, in our sole discretion, ensure that another person of concern will receive the donation. The User has one month to choose a recipient of his/her donation. If, for any reason, this time has expired or for any other reason no recipient was chosen, LittleBitz will ensure a recipient of LittleBitz’ choice will receive the donation. 

Once a donation has been made, i.e. the exchange of your money into LittleBitz credits, it is under no condition possible to get a refund. 

We take every reasonable care to cooperate with partners which ensure that all donations and related transactions are conducted via a secure connection. However, the security of information and payments transmitted via the internet cannot be guaranteed. The User acknowledges and agrees that: (i) donations are at User’s own discretion and risk; and (ii) we have no liability whatsoever for (a) any loss the User may suffer if a third party obtains unauthorized access to any information provided by the User or (b) any act or omission by the User’s financial institution, credit card or other payment method provider, telecommunications services providers or any third party in connection with the donations to LittleBitz and transactions related thereto.

Access & User Accounts

We will not be liable for any acts or omissions by you, or via unauthorized uses of your account, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of the Terms of Use or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Service.


Our collection, retention and use of personal data through the Service is described in the Privacy Policy. As a condition for using the Service, the User agrees to have read and to understand LittleBitz’ Privacy Policy. The Privacy Policy is subject to change without notice, from time to time in our sole discretion. We will notify you of amendments to the Privacy Policy by updating it in the application and/or on the website.

Disclaimer of Warranties

Under no circumstances shall LittleBitz, its staff, officials, employees, information or content providers be liable for any loss, damage, liability or expense incurred or suffered that is claimed to have resulted, directly or indirectly, from the use of the Service, including, without limitation, any fault, inaccuracy, error, omission, interruption or delay deletion, defect, alteration or use, with respect thereto, infection by virus or any other contamination of by anything which has destructive properties, communication line failure, regardless of cause. Under no circumstances, including but not limited to negligence, shall LittleBitz be liable for any direct, indirect, incidental, special or consequential damages, even if LittleBitz has been advised of the possibility of such damages.

The Service is provided “as is” and “as available", without warranty of any kind, either express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose and non-infringement. We do not make any warranties or representations as to accuracy or completeness. We periodically change, improve or update the Service.


LittleBitz’ name, emblem and abbreviation (the “LittleBitz Marks”) are the exclusive property of LittleBitz. Unauthorized use of the LittleBitz Marks is prohibited. The LittleBitz Marks may not be reproduced or used in any manner without LittleBitz’ prior written permission.

We reserve the exclusive right in our sole discretion to (i) alter, limit or discontinue the Service in any respect; (ii) deny user access to the Service without notice (iii) modify these general Terms of Use.

We reserve the right to seek all remedies available by law for any violation of these Terms of Use including any rights of LittleBitz in the Service. No waiver by LittleBitz of any provision of these Terms of Use shall be binding except as set forth in writing and signed by its duly authorized representative.

If you have any questions about this Terms of Use, please contact us via info@LittleBitz.org

This document was last updated on December 11, 2018